VP, Stores and Merchandising Technology
Loblaw Companies Ltd
Janet leads the enterprise development and delivery of data and technology solutions supporting 2,500+ retail locations for Canada’s largest retailer, with accountability for translating business strategy into scalable, secure, and value-driven technology outcomes.
She partners closely with retail, merchandising, and operations leaders to enable growth, productivity, and customer value—leveraging technology to drive smarter promotions, clearer value communication, and modern store operations that create a seamless, trusted shopping experience. Her teams deliver solutions that balance innovation with operational stability, ensuring platforms are resilient, scalable, and aligned to business priorities.
Her initiatives serve as catalysts for enterprise transformation, delivering measurable improvements in colleague productivity, customer experience, cost efficiency, and revenue and margin performance, including through the application of advanced analytics and AI/ML capabilities.
Thursday Jul 23
9:30am - 10:00am
AI assistants are rapidly becoming an indispensable tool for store associates -- helping them locate products, answer customer questions, execute tasks faster and deliver more personalized service. This panel session of retail technology leaders will provide attendees with lessons from deploying in-store AI assistants that drive real operational and business impact and highlight future priorities, based on their practical experiences with deployment over the past several years.
