Chief Digital and Information Officer
PacSun
Shirley Gao is the Chief Digital Information Officer at PacSun, an apparel brand to inspire the next generation of youth by building a community at the intersection of fashion, music, art, and sports. Shirley is responsible for enterprise, digital and agentic technology.
Thursday Jul 23
9:30am - 10:00am
AI assistants are rapidly becoming an indispensable tool for store associates -- helping them locate products, answer customer questions, execute tasks faster and deliver more personalized service. This panel session of retail technology leaders will provide attendees with lessons from deploying in-store AI assistants that drive real operational and business impact and highlight future priorities, based on their practical experiences with deployment over the past several years.
Thursday Jul 23
10:30am - 11:30am
Main level, Mountain View Terrace
Explore how autonomous, goal-driven AI agents can optimize store execution, labor allocation, inventory flow and fulfillment across stores, warehouses and distribution centers to drive efficiency and real-time decision-making.
